Terms and Conditions
Vatengi Systems LLC
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Vatengi Systems LLC ("Company," "we," "us," or "our")
Operates the vatengi.com B2B sales-intelligence platform (the "Service"). References to "Vatengi" in these documents mean the Service, website, and related applications branded under that name.
These Terms of Use ("Terms") govern access to and use of the Service provided by Vatengi Systems LLC. By creating an account, accessing the Service, or clicking to accept these Terms, you agree to be bound by them and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
At a glance
- B2B only: you must be 18+ and use the Service for lawful business purposes.
- Your outreach, your compliance: you are responsible for TCPA, DNC, CAN-SPAM, GDPR, and CCPA obligations when contacting people.
- Data as-is: contact information may be incomplete or outdated; verification reduces but does not eliminate errors.
- Illinois law: disputes are governed by Illinois law with binding arbitration and capped liability as described below.
1. Eligibility
You must be at least 18 years old and use the Service for lawful business purposes. The Service is not intended for consumer or personal use. You may not use the Service if you are barred under applicable law or have been suspended or terminated by us.
2. Accounts and workspaces
- You must provide accurate registration information and keep it current.
- You are responsible for safeguarding credentials and for all activity under your account.
- Workspace administrators may invite users and configure integrations; administrators are responsible for their users' compliance with these Terms.
- You must notify us promptly of unauthorized access or security incidents affecting your account.
3. The Service
Vatengi provides B2B sales-intelligence tools, including people and company search, advanced filters, credit-gated reveal of verified contact information, saved lists, exports, CRM integrations, optional follow-up email sequences, and related workspace features. Vatengi is a data platform, not a telemarketer or do-not-call scrub provider. We do not scrub revealed phone numbers against the National or state Do Not Call registries unless expressly stated in a separate written agreement. Features, credit costs, and tier limits may change; material changes will be communicated through the Service or by email where appropriate.
4. Credits, subscriptions, and billing
- Access to certain features requires a subscription and/or credits as described at checkout or in your workspace.
- Credits are consumed when you successfully reveal contact information or use other metered features, as documented in the product.
- Subscription fees renew according to your plan unless cancelled. Taxes may apply.
- Except where required by law or expressly stated in writing, fees are non-refundable and credits are non-transferable between organizations.
- We may change pricing or credit economics with advance notice for renewing subscriptions.
5. Customer responsibilities and lawful use
You are solely responsible for how you use Directory Data and contact information obtained through the Service, including obtaining and maintaining your own National Do Not Call Registry subscription (SAN), scrubbing phone numbers before telemarketing, and honoring opt-out and consent requirements. You must comply with all applicable laws governing privacy, marketing, and outreach, including but not limited to TCPA, do-not-call rules, CAN-SPAM, GDPR, UK GDPR, CCPA/CPRA, and local ePrivacy rules. You must read and comply with our Acceptable Use Policy, which is incorporated into these Terms.
6. API access
If your plan includes API access:
- API keys and tokens are confidential credentials; you must not share them outside your organization or embed them in client-side code.
- Rate limits, credit consumption, and feature scopes apply as documented in the product and may change with notice.
- You may not use the API to scrape, bulk harvest, resell, or redistribute Directory Data outside permitted workspace use.
- You may not cache or store Directory Data beyond what is reasonably necessary for your internal go-to-market workflows, and not in a manner that circumvents credit gates or reveal controls.
- We may suspend API access immediately for abuse, security risk, or violation of these Terms.
7. Directory data license
Subject to these Terms and your active subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to use Directory Data revealed to your workspace solely for your organization's internal go-to-market activities. You may not:
- Resell, sublicense, or redistribute Directory Data as a standalone product or data feed.
- Scrape, bulk harvest, or systematically copy the directory outside normal product use.
- Circumvent credit gates, reveal controls, export restrictions, or technical access limits.
- Use Directory Data for unlawful surveillance, harassment, discrimination, or fraud.
8. Acceptable use
Your use of the Service is subject to the Acceptable Use Policy. We may investigate violations and suspend or terminate access without refund where appropriate.
9. Intellectual property
The Service, software, documentation, branding, and all related intellectual property are owned by Vatengi Systems LLC or its licensors. Except for the limited license in Section 7, no rights are granted to you. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.
10. Confidentiality
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect such information and use it only to perform under these Terms, except as required by law.
11. Third-party services
The Service may integrate with third-party CRMs, email providers, payment processors, and data sources. We do not control third-party services and are not responsible for their acts or omissions. Your use of third-party services is subject to their terms.
12. Disclaimers
THE SERVICE AND ALL DIRECTORY DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT CONTACT INFORMATION IS COMPLETE, ACCURATE, CURRENT, OR THAT OUTREACH WILL SUCCEED. VERIFICATION REDUCES BUT DOES NOT ELIMINATE DATA ERRORS.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER VATENGI SYSTEMS LLC NOR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
14. Indemnification
You will defend, indemnify, and hold harmless Vatengi Systems LLC and its affiliates, officers, directors, employees, and agents from any claim, loss, or expense (including reasonable attorneys' fees) arising from your use of the Service, your outreach to contacts, your violation of these Terms or applicable law, or your infringement of third-party rights.
15. Suspension and termination
We may suspend or terminate your access immediately for violation of these Terms, the Acceptable Use Policy, non-payment, or to protect the Service or other users. Upon termination, your license to use Directory Data ends except as required by law. Sections that by nature should survive will survive termination.
16. Data processing
Our Privacy Policy describes how we handle personal information. Where you upload or generate personal data in your workspace, our Data Processing Addendum may apply when accepted by your workspace administrator.
17. Governing law and dispute resolution
These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law principles. You agree that exclusive jurisdiction and venue for any state-law dispute arising out of these Terms or the Service lie in the state courts located in Cook County, Illinois. For federal claims, you consent to the exclusive jurisdiction of the U.S. District Court for the Northern District of Illinois. You consent to personal jurisdiction in those courts and waive any objection to venue or inconvenient forum.
18. Binding arbitration and class action waiver
EXCEPT FOR CLAIMS SEEKING INJUNCTIVE OR EQUITABLE RELIEF RELATING TO INTELLECTUAL PROPERTY, UNAUTHORIZED ACCESS, OR MISUSE OF THE SERVICE, ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS UNDER ITS STREAMLINED ARBITRATION RULES AND PROCEDURES, RATHER THAN IN COURT. THE ARBITRATION WILL TAKE PLACE IN Cook County, Illinois, UNLESS THE PARTIES AGREE OTHERWISE. YOU AND VATENGI SYSTEMS LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM.
19. General provisions
- Severability — if any provision is unenforceable, the remaining provisions remain in effect.
- Entire agreement — these Terms, the Privacy Policy, Acceptable Use Policy, and any order or DPA you accept constitute the entire agreement regarding the Service and supersede prior proposals or understandings about the Service.
- Assignment — you may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets upon notice where required by law.
- Force majeure — we are not liable for delays or failures caused by events beyond our reasonable control, including infrastructure outages, acts of government, labor disputes, or failures of third-party providers.
- Notices — we may provide notices to the email address associated with your account or by posting on the Service. Formal legal notices to us must be sent to legal@vatengi.com and, where applicable, our registered address in the Privacy Policy contact section.
20. Changes
We may modify these Terms by posting an updated version and updating the effective date. Material changes will be notified through the Service or by email where appropriate. Continued use after the effective date constitutes acceptance.
Contact us
Company
Vatengi Systems LLC
980 N Michigan Ave Ste 1090
PMB 705344
Chicago, Illinois 60611-4521
Phone 1-312-942-0505
Website vatengi.com
- Compliance compliance@vatengi.com
- Privacy privacy@vatengi.com
- Legal legal@vatengi.com
- Abuse abuse@vatengi.com
- Support support@vatengi.com